Tuesday, July 04, 2006

Information Professional

I am the librarian / information officer of a private sailing membership library. I provide technical and geographical information to small craft sailors. My skills are:

  • Information resource management
  • Website maintenance
  • Client communication
  • Information service promotion
  • Resource digitisation

My CV:

EMPLOYMENT Librarian / Information Officer, Cruising Association (CA), London 8 Nov 2004 to Date Volunteer Library Assistant, Westminster Reference Library, London 17 June 2006 to Date MA Information Studies, University of Brighton, East Sussex Oct 2003 – Oct 2004 Trainee Account Manager, MSF, Worthing, West Sussex Jan 2003 – Oct 2003 Cataloguer, Environment Agency, Worthing, West Sussex Oct 2002 – Oct 2002 Customer Service Operator, Parcelforce, Shoreham, West Sussex Dec 1998 – Sep 2002 Information Analyst, Esmerk Information, Kuala Lumpur, Malaysia Oct 1997 – Sep 1998 SKILLS Knowledge Organisation

  • Catalogue, classify, index, shelf and weed the CA library’s collection (including multimedia materials)
  • Created a taxonomy for the new CA library management system (http://www.lookup.eu.com/cruasshome.asp)
  • Completed the integration of an independent Environment Agency’s departmental collection to the main library stock through the cataloguing of the collection, following a Universal Decimal Classification (UDC) based standards on a Microsoft Access based system
  • Developed a Nautical Web Portal for the CA (www.cruising.org.uk/library/webportal.shtml)

Research Methods

  • Attended the CILIP’s Desk Research Skills workshop
  • Attended the talk “Searching the Internet” presented by Phil Bradley, organised by the Industrial and Commercial Libraries Group (ICLG) of CILIP
  • Attended the How our laws are made: and how to find them seminar organised by SCOOP of the CILIP Information Services Group (ISG)

Documentation skills

  • Updated the library & website leaflets with a library resources guide, chart collection instruction, members’ report guide, and CA website guide
  • Set up the CA’s online sailing report database (www.cruising.org.uk/members/cirindex.htm)* in zipped PDF format

Enquiry Service

  • Answer enquiries related to sailing in small crafts from CA members within 1 working day, using information from hardcopy resources, the Internet and expert members (involving Knowledge Management)
  • Answer face-to-face enquiries related to the business and official publications housed in the Westminster Reference Library

Web Design & Information Architecture

  • Process materials for publication on the CA website (e.g. scan & convert to PDF)
  • Design the layout & update the CA library & information web pages
  • Improved the user-friendliness of the CA website – redesigned the library & information pages (www.cruising.org.uk/library & www.cruising.org.uk/info); contributed to the revamp of the CA website (www.cruising.org.uk)

Acquisition & Review Co-ordination

  • Liaise with publishers to acquire review copy of publications recommended by the CA Information Executive Committee (IEC) Chairman & members
  • Work with IEC Chairman on the assignment & despatch of review items; posting of Cruising magazines to publishers in which the reviews for their publications appeared Library Management System (LMS)
  • Develop & manage the new web-based LMS (LookUp by Bailey Solutions) i.e. generate system requirements, data conversion, data & system settings fine-tuning Library Clients Communication
  • Provide CA members with induction to key library resources & detailed guidance for specific resources
  • Set up Library News in the CA bi-monthly magazine, website (www.cruising.org.uk/library/#News), and library & general notice board
  • Designed the library survey to be distributed in June 2006
  • Created an information literacy booklet for the CA (www.cruising.org.uk/info/infoliteracy.shtml)

Information Resource Management

  • In charge of over 15,000 volumes, 3,000 charts, journals, member reports, electronic charts, Internet access at the CA library
  • Researched & acquired mobile shelving & climate control equipment for the CA’s rare book storeroom

Continuing Professional Development

  • Pursuing CILIP Chartership & will submit portfolio in 2006
  • Contributed to mobile shelving discussion on Freepint.com, and PPDP writing discussion on the CILIP Career Development Group discussion list (LIS-CILIP-REG) Time Management
  • Manage own time to strike the balance in performing the roles of librarian, information officer, and library assistant at the CA
  • Performed under strict time limits when selecting, abstracting & indexing newspapers & journal articles at Esmerk Information; and updating database at Parcelforce Customer Service
  • Deal with telephone requests for the loan and information service of the CA library
  • Offer professional customer service to the visitors of the Westminster Reference Library
  • Provided telephone support for the supermarket in-store promoters of MSF
  • Resolved external and internal telephone enquiries at Parcelforce

Communications & Team Working

  • Attend meetings of the CA Information Executive Committee, Library Working Group (LWG), Information Working Group, and Web Working Group; take minutes of the LWG meetings
  • Working in a team of six with various level of expertise at the Westminster Reference Library
  • Contributed marketing ideas at the monthly meetings of Esmerk Information IT Support Liaison
  • Act as the point of contact for the CA’s outsourced IT support

EDUCATION MA Information Studies, University of Brighton, East Sussex Oct 2003 – Oct 2004 BA (Hons) Business Administration (2i), Middlesex University, London Sept 1994 – July 1997 AEB ‘A’ level – Business Studies (A), Economics (B), Statistics (A) April 1993 – July 1994 ­IT SKILLS (working knowledge)

  • Microsoft Word, Excel, Powerpoint
  • Dreamweaver, Microsoft FrontPage & SmartFTP

LANGUAGES

  • Fluent spoken & written Chinese
  • Moderate spoken & written Malay

INTERESTS

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